Have you seen this? XBox 360 freeze on some games only

This post is more than 2 years old.

Ok, I've googled this quite a bit and am about ready to give up and call Tech Support. Before I do I thought I'd ask my super-intelligent, incredibly handsome readers. I know one of you have probably seen this before and can share some advice.

So - my XBox 360 has always frozen once or twice. Not very often though. I remember COD3 freezing twice in the 5-6 hours I played it. Before that I know a few other games did it - but just as rare.

I'm now on an XBox 360 Elite. Everything was fine until I got Red Faction. It froze, and continued to freeze, after about 30-60 seconds of play. After 5-6 instances of this the first night I just put the game down. The next night I tried it again and it worked.... for 45 minutes or so. This continued for the next couple play sessions until eventually, it's like the game healed itself. I stopped getting freezes and could play for as long as I wanted.

So fast forward to last night. I get Sacred 2, and the same thing occurs. Freezes. I can start a game session and just sit there and within a minute or so it will freeze. I thought maybe it could be a bad HD copy. So I switched out the hard drive on the Elite and it didn't help. I read a recommendation to go offline but that didn't help either. I also did the system cache clear thing as well. Nogo.

Must be hardware, right? Well I switched to playing Gears 2 and it worked fine.

So any ideas? Oh - and the disc is about as perfect as I've seen. Not even the faintest scratch.

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Archived Comments

Comment 1 by JesterXL posted on 9/19/2009 at 5:14 PM

Sorry bro, no ideas, but same prob. Elite, although she doesn't freeze as much as you state, and only on 1 game (Fallout 3); the rest are fine.

Comment 2 by Raymond Camden posted on 9/19/2009 at 5:17 PM

And FO3 works perfectly for me. How about you come over and we swap Elites? ;)

Comment 3 by Raymond Camden posted on 9/19/2009 at 5:27 PM

One thing I forgot to mention - and I'm looking for feedback here. Does anyone think it could be HDMI related? Maybe I should consider switching back to my non-HDMI cables.

Comment 4 by Paul Dynan posted on 9/19/2009 at 5:39 PM

1) You have a perfectly good PC for games.
2) You should be playing Batman: AA


Comment 5 by Raymond Camden posted on 9/19/2009 at 5:41 PM

I used to be a PC gamer, and I still game on my Mac laptop (Warcraft), but I really prefer playing on my HDTV. ;)

Oh, and yeah, I need to add the new Batman to my wishlist.

Comment 6 by Dale Fraser posted on 9/19/2009 at 7:11 PM

Your Xbox is about to die.

It will get either the 3 or 4 red rings very soon. This is the pre cursor sign. You can't do anything until it happens, then should be covered by the 3 year MS warranty.

This exact same thing happened to me on 2 xboxes already.

Comment 7 by Raymond Camden posted on 9/19/2009 at 7:34 PM

Then why is it _consistently_ ok for most other games, arcade, video watching, etc?

Comment 8 by Kris Korsmo posted on 9/19/2009 at 10:09 PM

I had the same thing happen with 2 of my 3 360s as well. It was explained to me that it's the DVD player that scratches some of the discs. MS was excellent about replacing the xbox each time, but still a PITA because the discs won't work on any machine eventually. I would suggest laying the box horizontally if it's not already.

Comment 9 by Palmer posted on 9/20/2009 at 2:10 AM

Happened to me too... I had bought Halo 3 and it would freeze on me. No other games.. Turned out to be a bad hard drive. Replaced the hard drives, that exact game worked perfect.

Comment 10 by Dale fraser posted on 9/20/2009 at 2:24 AM

It's because certain games fire up the gpu differntly the same reason some games make laptop DNS go crazy

the ones that are hanging are stressing the unit until it will fail try playing one of the games that causes the problem for a long period it will red ring

Comment 11 by Adrock posted on 9/20/2009 at 3:58 AM

I'll say a prayer for your 360, but as I mentioned over IM, you are likely heading down the slow road towards a RRoD.

I know it hurts to think about it, but you should probably wrap a towel around your 360 and let nature take it course. Don't worry, your 360 won't feel much pain and this is really for the best. You'll save it from suffering and if you act sooner than later you'll get it back before the holiday release season is over (CoD4:MW2).

Comment 12 by Raymond Camden posted on 9/20/2009 at 4:02 AM

I'm calling them on Monday. I should still be under warranty (it's 2 years I believe) so it should be no big deal I guess. Watch Halo Wars show up as soon as I send it off though.

Comment 13 by James posted on 9/20/2009 at 2:40 PM

It has just started happening to me but only with Saints Row 2. All my other games are fine. I think it maybe related to the games as friends of mine also have these problems on SR2.

I'm going to keep playing it though as the game itself rocks!

Comment 14 by Raymond Camden posted on 9/20/2009 at 5:39 PM

I'll let folks know what MS Support says. FYI, Sacred2 worked for me last night - for a good 4 hours until I myself crashed, and the game kicks ass. Very good Diablo clone, and a good sense of humour. (Some NPCs will die and bemoan having 'bit' parts.)

And James - Saints Rows 2 is _very_ well done. I've always found GTA to be a bit too complex. Sure, it has a good story, but I found the control scheme to be a bit much.

Comment 15 by Ludovico Clemente posted on 9/21/2009 at 3:34 PM

A friend of mine had the same issues with The Force Unleashed: since it was the only game giving him problems, he thought it was just a bad disc or something.

After 2 days of lockups suddently he was able to play it again and finish the game without further trouble (also, in many sessions, not just one lucky shot). Weeeird! :)

Comment 16 by Raymond Camden posted on 9/21/2009 at 3:39 PM

I was able to play 4-5 hours of Sacred now - then again last night I played for 5 mins and it froze, twice. Ugh.

Comment 17 by Akira posted on 9/21/2009 at 5:24 PM

I had this issue right before my Xbox died. Anything that drove the graphics too hard (Oblivion) made it freeze.

Comment 18 by James Morrow posted on 9/22/2009 at 3:54 AM

Just another confirmation - this is definitely a precursor to the RRoD state... had it happen twice to me already.

The PITA part is that you're not eligible for the extended warranty unless it actually shows the RRoD... merely overheating and locking up within minutes of playing any game isn't considered sufficient evidence of faulty hardware, sigh.

Comment 19 by jozne posted on 9/24/2009 at 11:10 PM

Hi, I have the same problem. Let me explain a bit..

I can play games like NHL (08-10), Fable2, Crackdown etc. for hours without a crash. Then, when I insert BIGS2 it crashes after logos when the LOADING screen comes. Rock Band: Beatles always crashes somewhere between movie-start menu (never got past start menu) and Ninety-nine Nights also crashes at start menu.

I tried clearing the cache, reseting factory defaults, without HD, formating HD, without signing in to any profile, logged to live... those games still freeze the box.

To be specific with the freeze: The pic freezes to screen, get some music/sound loop which is currently playing for about 2-5secs and then complete silence -> xbox only responds to poweroff (from console, controller doesn't work) and 'open tray' (closing it again doesn't change anything). Turning off the controller and turning it back on gives flashing green lights (trying to connect to box I guess).

I googled for hours and found some users with same problems and they said that they started to experience those problems after the new Dashboard update. Someone even stated that he sent his XBOX to MS and after MS returned it, it had the old dashboard and the game (Tiger woods golf IIRC) worked fine... UNTIL he updated the dashboard and the problems began again.

Any way to downgrade the console back to old dashboard? :(

Comment 20 by Raymond Camden posted on 9/24/2009 at 11:28 PM

Interesting note about the dashboard. As I mentioned, I had freezes in the past, but VERY rarely. I didn't have consistent freezes till Red Faction, and that was certainly on the new dashboard.

Personally I can't stand the new dashboard. Too cutesy.

Comment 21 by jozne posted on 9/25/2009 at 10:47 AM

Just to check. Which DVD drive do you have? I have BENQ VAD6038. I was just thinking that could it be DVD related problem, since some ppl have it and others don't and I was just pondering what is different between the consoles, and this is one main thingie.

Comment 22 by jozne posted on 9/25/2009 at 12:18 PM

Forgot one funny thing. When I tried to play BIGS2 and it froze/lock up the console (before main menu), I downloaded the BIGS2 DEMO from marketplace... and, it did the same thing... Go figure ^^

Comment 23 by Raymond Camden posted on 9/25/2009 at 4:55 PM

How do you determine the DVD model #?

FYI - Had another good night with Sacred2. No freezes. And I really, really recommend it for folks who miss playing Diablo.

Comment 24 by jozne posted on 9/25/2009 at 11:52 PM
Comment 25 by oxydize posted on 10/26/2009 at 9:51 PM

I am in the same problem with madden 10. Cant play a game with the hard drive in but can when i take it out. I already swapped dvd drives, did the thermal paste thing and no big changes. I dont think it is RROD in our cases but just a bad HDD. gonna replace mine soon. Should clear everything up.

Comment 26 by jozne posted on 11/13/2009 at 3:38 PM

In my case HDD has nothing to do with the freeze. Tried without/with HD and also tried HDD clear and after that full format. Did not help.

Comment 27 by Raymond Camden posted on 11/13/2009 at 5:01 PM

As just an FYI, my XBOX began to red ring last week or so, so I ended up sending it in. It's back home now but I'm out of town. Anyway, I'm hoping the freezes were just part of the hardware problem and not the game itself.