Raymond Camden's Blog Rss

HP Printer and the Tone of Death

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Posted in | Posted on 06-10-2007 | 5,392 views

Now this is a weird one. (It must be a week for hardware issues.) Last night we had a particularly violent storm roll through. At one point there was a bolt of lightning that either hit the house, or hit pretty darn close. I did a quick visual inspection (inside of course and peering through a window, I'm a big chicken when it comes to storms), and saw nothing amiss. After checking on my kids I then checked on my office. Nothing at all was wrong. Everything was working just fine.

About an hour later I was going to bed when I heard a "tone" from upstairs. Almost like a loud dial tone. I thought that maybe the lightning strike had caused a surge and broken my UPS. I didn't understand why I had not heard the tone earlier, but shoot, what do I know about UPS devices.

Turns out though it was the print. The status message in front was going crazy, and it was emitting a loud, very stable tone. At one point the status message on the LCD mentioned self test, but I just yanked the power out and everything went quiet.

I checked the UPS again - no problems. My Mac? No problems. So I went to bed. This morning I got up and plugged the printer back in. The tone returned immediately. This time the status message wasn't going crazy, it was going through a normal self test. I thought maybe the tone was just a warning, so I let the self test finish up, and when it was done, it went back to normal.

Except for the tone.

I turned the printer off - but the tone stayed on. I turned it back on (and again, the printer seemed perfectly happy), but the tone stayed. I can only get rid of the tone by unplugging the machine. I didn't try - but I'm convinced a print job would have worked fine.

So I did a quick google, and everything I search for seems to find results about the noise of printing, not some random high volume tone of death.

Anyone seen something like this before with a printer?

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May of screwed up the coil in the speaker in the printer, I smell sunday screwdriver project. If it prints fine, just open up the printer and disconnect that speaker.
Is the printer plugged into the ups? Sounds like an overload on the ups.
But why now? It's been set up for weeks. And I'm 99% certain the tone is coming out of the printer. I put my ear up to it. (But I can confirm that.)
ads in the rss feeds new?
No - they have been around for a while. What do you think? I want say this TOO often publicly, but if they bug you, subscribe to (myurl)/rss.cfm instead.
ah. weird. There were 5 posts showing only this one had an ad..

no biggie..
@Raymon:

Is this printer also a fax machine? Could the tone becoming from the modem in the printer? You could have fried the printer's modem via the phone line.
PS - I read the subject the first time as "Toner of Death", so I was expecting much more exciting story. :)
Yes, it IS a modem. Crap. I don' tthink I was running the phone line through the "protector".

Of course - my phone is tied to the fax machine (wall, fax/printer, my phone), and my phone works fine.
Ugh. So I tried a fax, and I got an error and all kinds of flashy lights.

So if it possible to fix a modem inside a fax printer? I hate to replace the whole thing. It is a darn good printer (especially compared to my last HP). I mean I know it would be a write off, but this thing is just over a year old.
@Raymond:

I'd call HP. Since it was probably a lightning strike, who knows how much damage was actually done. It's possible if the modem board is fried, that could be replaced.

Hopefully the modem is a seperate module that can be replaced (and that it was the only thing that was fried.)

I bought a Brother MFC-8820D several years ago for like $300. Laser printer w/integrate color scanner and fax. Best money I ever spent on a printer. Very low cost to operate. I'd be really irratated if I lost it to a lightning strike.
Hello guys!
toner is a powder and you can buy refilled toner cartridges at many stores. if you insist on doing it yourself, you will need gloves, eye protection, a breathing mask, the powder itself..Thanks for sharing your thoughts..

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